I am hesitant to buy certain things (food, skincare, makeup, etc.) from Amazon because I've read too many horror stories about 3rd-party distributors sending knock-offs products in authentic packaging. When I saw this was actually fulfilled by David Rio, I decided to give it a try. So glad I did. It's the real deal and the price can't be beat. We can get the 14oz locally, but it runs at least $1/oz. This came to around $0.70/oz. We go through a lot, so getting one 4lb bag vs. 4-5 canister also creates less waste.As for the product itself, I've got a 15 y.o. foodie who is a massive snob. I can't tell you how many different chai mixes and concentrates I've purchased (including Tao and Starbucks) that we gave away because they were "only OK". This is the one he always comes back to. It is creamy and flavorful. You can actually taste the warm chai spices. He likes the Elephant (vanilla) too, but prefers the Tiger. FYI - Orca and Flamingo are the sugar free versions of the Tiger and Elephant, respectively. I personally don't care for diet/sugar free anything, but I will say these are better than most. Planning to try the Toucan Mango, White Shark, and Power Chai with Espresso next.